Category: Full-time
Job Function: Customer Service
Job Description:
GENERAL ROLE
The role for the executives is to attend inbound and make outbound calls on behalf of the
company, place orders, clarify doubts for the clients and solicit business through calls .
ESSENTIAL DUTIES AND RESPONSIBILITIES :
The duties of the executives can be broadly defined as below :
To assist our customers and prospective customers on their queries related to the
industry, with the help of available tools.
To assist our customers on participation in capital market
To place the orders in the trading terminals on behalf of customers.
To adhere to the policies and to be updated with the products.
Handling the calls related to: Trading, Account information, Technical Support,,
Insurance, Mutual Fund.